Double certification – to give you double certainty
At LOPEZ-EBRI®, quality management is not just a phrase, but a key principle implemented in our daily work. We take our responsibility to our clients extremely seriously.
Our QM system is certified to ISO 9001 and also the standard ISO 17100. This gives our clients the security of reliable, traceable results.
At LOPEZ-EBRI®, the QM system represents a cohesive, controlled, transparent, and therefore traceable, work process. This starts with the consultation, and ends with delivery of the finished translation, which undergoes multiple checks before it is released.The quality of the services we provide is thus subject to continuous monitoring. For our own part, regular auditing by two separate and independent certification institutes provides confirmation that our processes conform to the stringent industry standards. Key indicators are our customer orientation and consequent customer satisfaction.
The foremost principle of our company philosophy at LOPEZ-EBRI® is to contribute to our clients' success through the service we provide. Direct contact with our clients plus continuous adjustment of our service to accommodate their specific objectives ensure optimal results in very demanding areas of specialisation.